Collector Stories

Reviews from Kintsugi Collectors

Five-star words from collectors who give these works as gifts, live with them as art, and return for more.

★★★★★ 5.0
34Five-star reviews
15+Countries
200+Pieces collected
2021Collecting since

Collected across the world

United States · United Kingdom · Canada · Australia · France · Italy · Switzerland · Belgium · Saudi Arabia · Singapore · Malaysia · Ireland · Brazil · Spain · Bulgaria

24K gold kintsugi Ko-Imari sake cup with rankaku eggshell inlay by Rio Hashimoto — a wedding gift chosen by a returning buyer from Maryland

Featured collector story

So Beautiful Wedding Gift, Perfectly Presented

Once again I am so happy to receive a beautiful piece of art. This is a wedding gift, and I know they will treasure it for years to come.

Denise R. — Maryland, USA
Returning collector · April 2026

Beauty in imperfection

Why collectors are drawn to kintsugi — beauty restored, not hidden.

Beauty in Brokenness

“The dragon bowl was made even more beautiful through its brokenness. I couldn't be happier with my unique piece.”

Heather C. — California, USA

Embracing Imperfect Beauty

“Each repair tells a story — a daily reminder that flaws can become our most beautiful features.”

Angelique & Phil — Sydney, Australia

Chosen as gifts

Pieces collectors chose to give — for weddings, birthdays, and milestones.

Thoughtful Design, Exceptional Customer Care

“I purchased a piece online as a gift while traveling in Japan. They delivered it to my hotel just in time — exceptional from start to finish.”

Charles G. — North Dakota, USA

The Perfect Gifts

“I ordered two pieces as birthday gifts with message cards. What I love most is that they feel truly authentic.”

Michael W. — Florida, USA

Collectors who return

Collectors who came back for another one-of-a-kind work.

A Dream Fulfilled

I dreamed of owning a piece for a decade. As we move to a new home after nearly 50 years, these bring beauty, resilience, and renewal into our space.”

Karen C. — Ontario, Canada · purchased again

Simplicity Refined

“Simple, elegant, uplifting!”

Farhad R. — Basel, Switzerland · purchased again

All reviews

Every collector review

All 34 five-star reviews from Kintsugi Labo collectors worldwide — given as gifts, lived with as art, and returned to again.

★★★★★

The Most Beautiful Kintsugi

Thank you for the most beautiful Kintsugi. My family will treasure it for many, many years!

Hood. H — Oregon, USA · April 2026 · Verified

★★★★★

Thoughtful Design, Exceptional Customer Care

I was traveling in Japan and purchased a Kintsugi piece online as a gift. They arranged for it to be delivered quickly right to my hotel just in time for check-in, which was amazing. The design really stood out, and the customer service was exceptional from start to finish.

Charles. G — North Dakota, USA · March 2026 · Verified

★★★★★

The Perfect Gifts — Authentic

I ordered two Kintsugi pieces as birthday gifts with message cards. What I love most about them is that they feel truly authentic.

Michael W — Florida, USA · March 2026 · Verified

★★★★★

A Beautiful Kintsugi Bowl My Wife Truly Loves

Your kintsugi Arita bowl arrived safely and just in time for Valentine’s Day. My wife loves it and was especially delighted by the swallow in flight, which adds a beautiful and elegant touch to the bowl. Thank you for creating such a beautiful and meaningful piece. It is something we will truly enjoy having in our home.

Peter. S — Dublin, Ireland · February 2026 · Returning

★★★★★

Exceptional Craftsmanship, Beautifully Wrapped with Care

I'm so impressed with the 24K Gold Kintsugi Kyoto Ware Matcha Bowl, Thunder God's Path. The packaging alone was incredible, it felt like the wrapping itself was a work of art. The bowl is stunning, with beautiful golden seams that showcase the uniqueness of Kintsugi. It's a perfect blend of history and craftsmanship, and I'll display this piece with pride and joy. Highly recommend for anyone who appreciates beautiful, meaningful items.

Richard. D — Yokosuka, Japan · December 2025 · Verified

★★★★★

Authentic Japanese Craftsmanship!

They pieces are authentic Kintsugi from Japan made by Japanese traditional trained artisans.

Michelle. W — Arizona, USA · September 2025 · Verified

★★★★★

The Beauty Of The Craftsmanship!

The beauty of the craftsmanship is truly breathtaking! It's clear that so much care and skill go into every creation, making it a joy to own and treasure.

Peter S — Dublin, Ireland · March 2025 · Returning

★★★★★

A Masterpiece of Japanese Craftsmanship – Truly Grateful!

Just receive it today , and it was wonderful , not to mention the craftsmanship behind this repair , truly a work of japan talent , I'm very grateful to the artist and the team!! Thank you!! Love from Canada!!

Jarod A — Quebec, Canada · February 2025 · Verified

★★★★★

Genuine Insight into Kintsugi Artistry

The authenticity of the presentation and process of explaining the thought behind each piece of Kintsugi.

Stephen P — Florida, USA · December 2024 · On-site

★★★★★

Artistry That Speaks for Itself

The quality of the finish is exceptional. The craftsmanship shows true artistry and attention to detail.

P.C. Balachandran — Kyoto, Japan · November 2024 · Verified

★★★★★

Embracing Imperfect Beauty

This kintsugi piece perfectly captures the beauty of life's imperfections. Each repair tells a story, making it more than art - it's a daily reminder that flaws can become our most beautiful features.

Angelique and Phil — Sydney, Australia · September 2024 · On-site

★★★★★

A Dream Fulfilled: Kintsugi in My New Home

I first learned about kintsugi a decade ago and dreamed of owning a piece. Now, as my husband and I move to a new home after nearly 50 years, these kintsugi pieces will bring beauty, resilience, and renewal into our space. Holding them in my hands feels like a prayer for healing in the world.

Karen C — Ontario, Canada · August 2024 · Returning

★★★★★

Kintsugi: Reflecting Our Imperfections

Unique reflection of the brokenness of each of us, and the transformation that is possible into beauty.

Karen C — Ontario, Canada · April 2024 · Returning

★★★★★

Beautiful Work

I love the philosophy behind Kintsugi. This piece perfectly embodies the beauty of imperfection.

Adam L — Florida, USA · April 2024 · Verified

★★★★★

A Testament To The Authentic Craftsmanship!

We love our kintsugi sake cup. It was created with an incredible attention to detail. The information that was given to us during the process was so interesting and made the piece much more special.

Rodney B — Texas, USA · March 2024 · On-site

★★★★★

Timeless Techniques, Stunning Kintsugi!

The craftsmanship is exceptional, with a strong emphasis on the use of natural, traditional processes and ingredients. It's evident that great care and attention to detail is invested in every step, resulting in a product that not only looks beautiful, but also honors ancient techniques.

Simone C — South Carolina, USA · February 2024 · Verified

★★★★★

Unique & Beautiful Craftmanship

I was truly impressed by the unique and beautiful craftsmanship. It's clear that each piece is crafted with an incredible amount of care and precision, resulting in a truly unique work of art.

Luke M — NSW, Australia · January 2024 · Verified

★★★★★

Thoughtful Design, Exquisite Beauty

The quality, the beautiful aesthetic, the deep thoughtfulness behind the design, the texture and the story behind the craft.

Chris & Emilia P — California, USA · December 2023 · On-site

★★★★★

Beautiful & A Trustworthy Merchant!

The craftsmanship is beautiful and I love that you were able to ship the piece to me. It was very well packed.

Jennifer M — Tokyo, JAPAN · December 2023 · Verified

★★★★★

Thought & Care In Every Piece

I love that it is original, and that so much thought and work went into each piece.

Leila P — Hawaii, USA · November 2023 · On-site

★★★★★

Impressed By Authenticity

The authenticity of the product and the presentation of everything. I also enjoyed the beginning where you are educated on the history of kintsugi.

Teilo P — London, UK · September 2023 · On-site

★★★★★

A Memorable Kintsugi Journey

Michie, Ken & Yasu were wonderful hosts, offering a memorable Kintsugi experience. Our package from Kintsugi Labo arrived safely, and the completed Kintsugi small plates hold special meaning with the stamped date on the back. The Kintsugi sake cup is a beautiful addition to our collection. Thanks for everything!

Thelma Z — California, USA · June 2023 · On-site

★★★★★

Simplicity Refined

Simple, elegant, uplifting!

Farhad R — Basel, Switzerland · June 2023 · Returning

★★★★★

Swift&Stunning!

Fast delivery, high quality, beautiful work, certification included!

Julia K — California, USA · March 2023 · Verified

★★★★★

Beauty In Brokenness

The dragon bowl was made even more beautiful through its brokenness as it was expertly re-crafted by The Kintsugi Labo. I couldn’t be happier with my beautiful unique piece of pottery.

Heather C — California, USA · March 2023 · Verified

★★★★★

Beautiful Kintsugi, Fast Delivery & Great Business Model!

It arrived very quickly and Beautiful Shigaraki ware tea cup , even more beautiful after the repair! Congratulations to Mr Suginaka, and also to Michie and Ken for this way of supporting local artists and businesses!

Farhad R — Basel, Switzerland · February 2023 · Returning

★★★★★

A Trusted And Satisfying Purchase

Among the many shops selling "Kintsugi like" pieces, The Kintsugi Labo JAPAN is the only one I trusted for authentic Kintsugi. The price range is reasonable considering the superb techniques and value of the original vessels. I'm delighted to have purchased such a beautiful Kintsugi pottery during my stay in Japan.

Casey. F — Texas, USA · December 2022 · On-site

★★★★★

Stunning Craftsmanship

I purchased 3 Neo Kintsugi serving plates, they are stunning!!! The quality & workmanship is just beautiful. I would highly recommend The Kintsugi Lab to anyone looking for something a little different. Also their customer service is second to none.

Lynne. G — Queensland, Australia · November 2022 · Returning

★★★★★

A Beautiful Piece With An Inspiring Business Model

My son adores the kintsugi sake cup I bought from you. It's a truly beautiful piece with skillful repairs. The extra gifts and natural box were appreciated. Your website's philosophy and business model enrich our experience. Thank you!

Susan K — Washington, USA · August 2022 · Returning

★★★★★

Authentic And Meaningful Gift

I purchased a beautiful piece for my stepdaughter - not only is it beautiful and authentic but it comes with a story if it’s history and meaning - what an amazing gift!

Karen C — Kentucky, USA · June 2022 · Verified

★★★★★

Beautifully Restored Cup Makes Perfect Gift

I purchased a beautifully restored cup as a gift for my wife. It was well packaged and promptly delivered to her in the US. She loved it!

Jason P — Massachusetts, USA · May 2022 · Verified

★★★★★

Elegant And Timeless Kintsugi Tableware

I ordered 3 elegant neo-style rectangular plates and a stunning traditional kintsugi tea bowl. They surpassed my expectations in person and make perfect gifts. The pricing is fair, and the packaging and shipping were remarkable. I'm delighted to have found your studio and look forward to future purchases or visiting in person

Taku N — Texas, USA · April 2022 · Returning

★★★★★

Perfect Wedding Gift And Wonderful Customer Service

I received the perfect gift for my nephews wedding. Thank you so very much !!! I hope I can wait until the wedding to give it to him. You have been an absolute pleasure to correspond with and I look forward to making more purchases in the future. *And the special note from you - beautiful 💕

Denise, R — Maryland, USA · March 2022 · Verified

★★★★★

Beautiful Kintsugi Hagi Vessel, Excellent Service

The Hagi-style vessel is stunning, and Mr. Suginaka's kintsugi repair is museum-worthy. I'm grateful to have found your import business, connecting artisans and appreciative customers like me. I look forward to being a loyal customer and sharing my positive experience with others.

Ryan C — Utah, USA · December 2021 · Verified

From our hands to yours

Service & safe delivery

Thoughtful service and protective packaging — each one-of-a-kind work travels safely from Japan to your home.

Kintsugi work presented in a hand-stamped paulownia wood box with a certificate of authenticity, on a tatami display
★★★★★

Excellent Service

“I'm grateful to have found your business — I look forward to being a loyal customer.”

Ryan C. — Utah, USA

★★★★★

Beautifully Wrapped with Care

“The packaging alone was incredible — it felt like the wrapping itself was a work of art.”

Richard D. — Yokosuka, Japan

your one-of-a-kind-awaits

Find a work to call your own

Every piece is one of a kind. When it finds its collector, it's gone for good.