The Fine Art of Japanese Kintsugi
A Private Gallery for the Discerning Collector
Your Bespoke Kintsugi Salon
Authentic Kintsugi masterpieces deserve more than a passing glance in a crowded gallery. They demand quiet reflection and a personal connection.
To provide this intimate setting, we operate exclusively by appointment. We welcome our guests to a dedicated showroom, located in a restored Japanese folk house in the serene town of Ritto, just 25 minutes from Kyoto.
There, our Kintsugi specialist will guide you personally through an extensive collection of masterpieces, offering a rare opportunity in Japan to view and purchase from such a wide variety.
To ensure this dedicated, one-on-one experience, reservations are required at least one week in advance. This is the only way to acquire our masterpieces in person.
Our Location: A Kintsugi Retreat Near Kyoto
Meeting Spot: JR Ritto Station
🚆 How to Get Here from JR Kyoto Station
- Platform: Usually Platform 2 at JR Kyoto Station
- Line: JR Biwako Line
- Direction: Bound for Yasu / Maibara / Nagahama Station
- Travel Time: Approx. 25 minutes
- Fare: Around ¥410
⚠️ Important:
JR Ritto Station is served only by Local (普通) trains.
Please be sure to board a Local train—not a Special Rapid or Express service—as those trains do not stop at JR Ritto Station.
🚗 Pickup at JR Ritto Station
Upon arrival at JR Ritto Station, our staff will greet you and drive you approximately 10 minutes to our private gallery, where your shopping experience takes place.
By Train from Tokyo, Kyoto, and Osaka
A world away from the crowds, just 25 minutes from Kyoto. Our private showroom is easily accessible by train from major cities. Use the guide below to plan your exclusive viewing of our Kintsugi collection.
Directions on Google Maps
Your Step-by-Step Guide to Visiting Our Kintsugi Studio
Make a reservation
Browse through our wide selection of bridal dresses to find the perfect one for your wedding day. Contact us if you need any help.
Meet us
Once you've found the perfect dress, it's time to place your order. We will contact you for your exact measurements and preferences.
Purchase Kintsugi
Once we have all of your information, it will take us 12 days to create your dream dress. We will let you know when your dress is ready to be shipped.
Experience Kintsugi
When your dress arrives, please be sure to inspect it carefully. If you have any questions or concerns, please contact us immediately.
Itinerary
Meeting & Pick-up
JR Maibara Station
Maibara, Maibara City Shiga Prefecture Japan
Meeting point: In front of ticket gate
1. A quick overview of Kintsugi and Shopping
JR Maibara Station
Maibara, Maibara City Shiga Prefecture Japan
Meeting point: In front of ticket gate
アコーディオンアイテム 3
What to Expect During Your Visit
A curated experience to explore, appreciate, and collect authentic Kintsugi masterpieces in Japan.
1. A Tranquil Welcome & Kintsugi Introduction
Start your visit with a quiet cup of tea in our private showroom, which is housed in a restored Japanese folk house.
Our Kintsugi specialist and store curator, who is intimately involved in the creative process, will provide a comprehensive introduction to the world of Kintsugi.Through a live demonstration with actual tools and urushi lacquer, you will learn about its history, philosophy, materials, and techniques.
Please note: This is a curated shopping experience - not a hands-on workshop or artist meet-and-greet.
2. Private Viewing of One-of-a-Kind Works
On the day of your visit, browse our complete selection of available Kintsugi pieces, including any specific works you requested in advance.
You will also have the rare opportunity to view works in progress and gain insight into the artistry and philosophy behind each piece.
The quiet, unhurried space invites thoughtful appreciation and meaningful discovery.
3. Secure Purchase & Worldwide Shipping
If a piece resonates with you, you may purchase it on the spot using a credit card in Japanese Yen.
We accept credit cards only—cash is not accepted.
Payments are processed via the SQUARE system, and the exchange rate of the day will apply.
All retail prices include Japanese sales tax.
Please note: we are not a tax-free store.
You may take your purchase with you or choose secure international shipping via DHL Express. (Some regions may be excluded. Please inquire.)
4. Memorable Farewell & Drop-Off at Ritto Station
We’ll take a commemorative photo together, and then escort you back to JR Ritto Station in our car.Your Kintsugi purchase will be carefully packed—either for immediate carry or international delivery.
The entire visit takes about 90 to 120 mins.
Currently in Japan? We offer domestic hotel delivery!
If you’re staying at a hotel in Japan, we can deliver your online Kintsugi purchase directly to your accommodation.
Your piece will be carefully hand-packed and shipped within 2–3 business days after your order is confirmed (excluding weekends and national holidays).
At checkout, simply enter your hotel name and full address as the shipping destination.
To ensure smooth delivery, we recommend that your hotel stay extends at least one week after placing your order.
Reservation
Reservation Process:
- Browse Our Collection
Start by browsing our in-stock collection online - the same items will be available during your visit.
Since online orders take priority, please include the item number of any piece you'd like us to hold in your reservation form. - Select a Date
Check our availability calendar and choose a date at least one week in advance from today. - Submit the Reservation Form
Fill out all required fields (marked with *) and submit the form. - Confirm Your Reservation
We will send you a confirmation email with the finalized date and time.
To secure your reservation, please reply to this email by the specified date.
Although no deposit is required, your reservation will only be held once we receive your reply.
Important Notes: It is a must read before submission.
- This service is for overseas visitors who wish to purchase our Kintsugi pieces in person.
- Please make reservations only if you intend to make a purchase.
- Reservations must be made at least 7 days in advance.
- Same-week reservations cannot be accepted, even if our calendar shows availability.
- Our confirmation will be sent from
info@isono-revitalizing-office.jp - please check your spam folder if you don't see it. - We do not sell accessories such as Kintsugi-style necklaces or rings.
- Appointments are subject to availability.
Cancellation Policy:
- We accept cancellations up to 48 hours before your scheduled visit.
- To ensure a smooth experience for all guests, please notify us of any changes as soon as possible.
- Same-day cancellations and no-shows are not permitted.
Thank you for your understanding and respect for our time and preparation involved in offering this private experience.
Availability Calendar
Getting to Ritto from Kyoto – A Step-by-Step Photo Guide
Step 1: JR Kyoto Station– JR Biwako Line Platform 2
Step 2: Take a Local Train toward Yasu, Maibara, or Nagahama
Step 3: Arrive at Ritto Station (Approx. 25 min)
Step 4: Our staff will greet you at the ticket gate
- Please take a Local (普通) train. Rapid and Express services do not stop at Ritto.
- You do not need to book tickets in advance.
- IC cards (like Suica or ICOCA) are accepted.
frequently asked questions
Testimonials from Kintsugi Shoppers
See what our visitors are saying
Stephen P. / Florida, USA
★★★★★
The authenticity of the presentation and process of explaining the thought behind each piece of Kintsugi!
December, 2024
