Where to buy Kintsugi pottery in Japan?

Meeting Point

We usually meet you at Kyoto Shiyakusho-mae Station (Kyoto City Subway) or directly at the private venue.
The exact meeting location may vary depending on space availability, and we'll send you full details in your confirmation email.

Payment & Shipping Information

• Payment is only by credit card in Japanese yen (sales tax included). 
• The exchange rate will be based on the day of your visit.
• We offer international shipping via DHL Express, though some regions may not be eligible for delivery.
• Please note: We are not a tax-free shop.

Reservation Form

Reservation Process:

• Start by browsing our in-stock collection and select the Kintsugi pieces you'd like to purchase before your visit. The collection available on the day of your visit will be the same as what's displayed online.
• Check our availability calendar and select a date at least a week away or more.
• Fill out all fields marked with an asterisk* and submit the form.
• You will receive a confirmation email with the finalized date, time and meeting location. To complete your reservation, please reply by the specified date to confirm the schedule.
  *If we do not receive your response by the deadline, your reservation will be automatically cancelled.
  *The confirmation email will be sent from info@isono-revitalizing-office.jp. If you don't see it, please check your spam folder.

Important Notes: It is a must read before submission.

• This visit is for international guests who are genuinely interested in purchasing our Kintsugi pieces in person during their time in Japan. As this is a carefully arranged private shopping experience, we ask that you do not make a reservation if you are only interested in viewing or experiencing Kintsugi without intending to purchase.
  Thank you for your understanding.
• To ensure a truly personalized and well-prepared experience, we require that all reservations to be made at least 7 days in advance. As each visit is carefully arranged, we cannot accommodate last-minute or same-week bookings, even if the calendar appears to be open.
• Since online orders take priority, please let us know in advance which items you would like to purchase in person. We can hold them for you until your visit.
• Please note that we do not sell accessories such as necklaces and rings.
• Your request may not be accommodated depending on our availability.

Cancellation Policy:

• Cancellations are accepted up to 48 hours prior to your scheduled appointment.
• Each visit is carefully planned to provide you with a meaningful and personalized experience. Same-day cancellations cannot be accepted as it is difficult to reallocate the time and resources reserved for your visit.
  
  Thank you for your understanding and respect for our time and preparation involved in offering this private experience.

By submitting this form, you acknowledge that you have read and understand our Privacy Policy and Terms of Service.