The Kintsugi Labo JAPAN operates primarily online, so we don't have a physical store. However, we welcome international visitors to view and purchase Kintsugi pieces at our artist's workshop.
Located in Shiga Prefecture near Kyoto, our workshop offers a unique shopping experience. We offer complimentary pickup from JR Maibara Station, just 20 minutes away. You can browse and purchase stunning Kintsugi pieces in person and enjoy a free Kintsugi experience with your purchase.
As we are not always open, visits are by appointment only, so please book at least one week in advance.

For visitors unable to reach JR Maibara Station:
If you can't make it to JR Maibara Station, we also offer on-site sales in Kyoto City, where you can purchase our Kintsugi pieces in person. This service is also by appointment only, requires at least one week's notice, and is subject to our availability. Please note that it doesn't include meeting our Kintsugi artist or a hands-on experience. The visit lasts approximately one hour and is perfect for those looking for a quick kintsugi shopping experience in Kyoto.

Access Information

Payment & Shipping Information

During your visit, payment will be made by credit card in Japanese yen, including sales tax, at the exchange rate on the day of your visit. We offer international shipping via DHL Express, so you can have your purchased Kintsugi pieces and any work done as part of the experience shipped directly to your home (area restrictions apply).

Reservation Form

Reservation Process:

• Start by browsing our in-stock collection and select the Kintsugi pieces you'd like to purchase before your visit. The collection available on the day of your visit will be the same as what's displayed online.
• Check our availability calendar and select a date at least a week away or more.
• Fill out all fields marked with an asterisk* and submit the form.
• We'll email you a confirmed date and time after coordinating the schedules of our Kintsugi artists and store staff. To finalize your reservation, please reply to our confirmation email by the due date if the schedule works for you.
  The confirmation email will be sent from info@isono-revitalizing-office.jp. If you don't see it, please check your spam folder.

Important Notes: It is a must read before submission.

• This visit is exclusively for foreign visitors to Japan who are interested in purchasing our Kintsugi pieces in person. While we welcome those who wish to purchase, please note that we do not accept visitors solely for window shopping, studio tours, or Kintsugi experiences. Thank you for your understanding.
• We require at least one week's notice for all reservations. Even if our calendar appears open, we may not be able to accommodate last-minute requests.
• Since online orders take priority, please let us know in advance which pieces you would like to purchase in person. We can hold them for you.
• We are pleased to offer the same prices as our online store, but please note that sales tax is included in the retail price because our studio is not tax-free.
• Please note that we do not sell accessories such as necklaces and rings.
• Your request may not be accommodated depending on our availability.

Only for visitors to Maibara:

• We offer our Kintsugi experience free of charge exclusively to customers who purchase a Kintsugi piece at our studio. Although the full traditional Kintsugi process takes several months, you will participate in the final steps. This hands-on experience involves applying quick-dry urushi lacquer to a small dish and sprinkling it with brass powder.
• Allergy Warning: Urushi lacquer may cause skin rashes in sensitive individuals; use cautiously if you have a known allergy.
• Please allow three hours for your entire visit, including travel time and the kintsugi experience.

Only for visitors to Kyoto City:

• This visit does not include a hands-on Kintsugi experience or meeting with our Kintsugi artists. Instead, you'll enjoy a brief presentation about Kintsugi by our knowledgeable staff and have the opportunity to purchase our pieces in person, while enjoying a complimentary cup of tea. The entire visit takes about one hour.

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