Shipping policy

Our delivery areas are the USA, Canada, UK, Australia and Japan. However, if anyone who would like to deliver all other countries, please send your request by our Inquiries.
The merchandise which have been ordered before 8:00 JST will be shipped in the next 2-3 business days.
Merchandise will be shipped through EMS  by the Japan Post Office or DHL. However, they can be shipped differently as required by the destination countries.
Under the ordinary condition, international shipping will take approximately from one week to a maximum of two weeks depending on the destinations. Shipment’s tracking service is provided by the Japan Post office or DHL.
We will send “tracking number” to customers.

http://www.post.japanpost.jp/int/information/index.html

A careful packing is being guaranteed, however, any unexpected damage was seen on delivery, simply do not accept the package and check the contents together with local post office staff.